Field Notes

Field notes from the operating team.

Playbooks and analysis from the team that ran 15,000+ in-store demos and collected 1.6M field observations. Not agency theory — what actually moves the number.

Published

What we’ve learned in-market.

Each piece is drawn from real retail operations — not agency theory. Start with sell-through if you’re new here; it’s the number everything else moves.

System

Sell-through isn’t luck. It’s a system.

Your product can be the best in the category and still die on the shelf. Sell-through is won in three places — the budtender conversation, the retail shelf, and search — and Rishi runs all three as one system.

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Field

Win the counter. The budtender is the last voice before the purchase.

The budtender is the highest-trust source in the dispensary. A real advocacy program trains the last voice your customer hears — and keeps a network of vetted ambassadors on the floor.

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Retail

Win the shelf. Menu position is where velocity is won or lost.

A decade of dispensary relationships across three states, put to work: the right doors, better menu position, retail-media placement that pays back, and sell-through tracked door by door.

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Proof

If it isn’t measured, it didn’t happen.

1.6 million field observations of how cannabis and hemp actually sell. Door-level velocity data is the moat no agency can fake — and the difference between a pitch deck and an operating record.

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Search & DTC

Win the intent. Be there when the buyer searches.

Local SEO, authority content, and reviews for cannabis retail; full e-commerce, lifecycle email, and SMS for hemp brands that sell direct. The always-on engine the ad platforms can’t take away.

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Cost

The hidden cost of enterprise field activation software.

A 15% annual auto-renewal escalator buried in the terms. Custom pricing you cannot audit. A live training session before login. What enterprise field activation actually costs — and the free, cannabis-native alternative.

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Fit

Cannabis field ops don’t need a CPG platform.

Horizontal platforms were built for CPG and alcohol. Cannabis was bolted on as a reporting template — and four daily workflows (dispensary scheduling, multi-state compliance, kit logistics, budtender education) fall through the gap.

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Onboarding

From spreadsheets to software: the 5-minute field activation setup.

No sales call, no training session, no download. A PWA that runs in the browser. Five steps, five minutes, from spreadsheets to a working cannabis field operation — with how long each step actually takes.

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Checklist

What cannabis brands actually need in field activation software.

A seven-point checklist — dispensary scheduling, multi-state compliance, kit management, budtender education, real-time proof of work, in-app expenses, free onramp — with what Rishi Lite does vs. what horizontal CPG platforms miss.

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Internalization

The agency-internalization playbook for cannabis brands.

Brands are bringing field ops in-house. Five phases to internalize without inheriting the enterprise traps — 15% escalators, training gates, CPG templates — and why Rishi Lite is the internalization tool.

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Comparison

Enterprise field activation vs. Rishi Lite.

A direct, category-by-category comparison: custom opaque pricing vs. free and transparent, 15% escalator vs. none, training required vs. 5-minute self-serve, CPG template vs. cannabis-native. Take it to finance.

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Coming soon

In the queue.

Notes we’re writing from the field right now. Want early access?Tell us what you’re working on.

Coming soon

The 90-day pilot playbook

How to design a pilot that proves the number before you scale a dollar.

Coming soon

Budtender incentive structures that work

What actually motivates retail staff to recommend your product — from the team that ran 15,000+ demos.

Coming soon

Reading a dispensary menu like a P&L

Where your SKU sits is where your velocity lives. How to audit menu position and fix it.

Coming soon

The field operations stack

Scheduling, GPS check-in, proof-of-work, and reporting — the infrastructure that makes scale possible.

Get your growth audit

Reading is good. Doing is better. We baseline your business door by door — and you get the findings whether you hire us or not.

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Tell us who you are and we'll come back with door-level findings on your brand — velocity, visibility, and where the quick wins are. Not a pitch deck.

No newsletters. No spam. A real conversation about your number.